Guide

EICRs straight from WhatsApp.

A UK 2026 guide for electrical contractors who want to stop writing EICRs up at the desk. Every step from the engineer's first message to the qualifying electrician's signature.

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Free forever: 20 reports a month. No card, no trial clock.

Why WhatsApp

Kill the second pass.

EICRs are repetitive: the same questions in the same order across many properties. Data capture is fine on site. The write-up is the problem. WhatsApp closes the loop in real time. The engineer answers each circuit question as they walk the property, photos go to the right field, and the PDF is generated automatically once they submit the final answer.

The workflow

Booked to signed.

  1. 1

    Capture on site

    The engineer opens WhatsApp and works through the EICR question set by text, voice note or photo. Voice notes are transcribed automatically.

  2. 2

    Codes flagged live

    Any C1, C2 or FI code appears on the dashboard at once, so the office can act the same day rather than waiting for the finished report.

  3. 3

    PDF and sign-off

    When the inspection is marked complete the PDF is produced from the data, and the qualifying electrician reviews and signs.

What it costs

Only pay for who works.

£20 per active user per month with a £20 monthly minimum, plus a free tier of 20 reports a month, extra dormant users always free. An active user is someone who produced at least one report that month, so dormant users are free and everything is unlimited on a paid account. No setup fee. Setup to first live EICR usually takes under a week.

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Setup to first live workflow usually takes under a week.

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The data capture was never the problem. The write-up was. Generating an EICR from WhatsApp lets your engineer answer each circuit question as they walk the property, then produces the finished electrical installation condition report PDF the moment they submit the final answer.

No notebook to transcribe. No second pass at the desk. Just the same chat your team already uses every day.

The short version

  • An EICR from WhatsApp captures every circuit by text, voice note or photo, then builds the PDF automatically.
  • C1, C2 and FI codes flag live on the dashboard, so the office acts the same day.
  • The qualifying electrician reviews and signs the finished report, exactly as on paper.
  • As EICR software UK firms can run without a separate app, it works anywhere WhatsApp does.
  • It is the EICR app alternative that needs no install: no login, no menus, no training.
  • £20 per active user per month, dormant users free, everything unlimited, with no setup fee.
  • Quickler produces a full electrical installation condition report WhatsApp workflow, from first question to signed PDF.

Why WhatsApp

Kill the second pass.

EICRs are repetitive: the same question set in the same order across many properties. The data capture is fine on site. The problem is the write-up. The engineer drives back, transcribes their notebook into a Word template, attaches photos one by one, and emails it to the client days later.

WhatsApp closes the loop in real time. The engineer answers each circuit question in the chat as they walk the property. Photos go to the right field. The PDF is generated automatically once the engineer submits the final answer, the dashboard flags any C1, C2 or FI codes immediately, and the qualifying electrician reviews and signs. That is how firms now generate EICR online without ever opening a desktop template.

The workflow

Booked to signed.

Each firm's EICR question set is built from their existing electrical installation condition report template during onboarding, so the captured fields match what the firm already issues.

  1. Job is booked. The property address is registered in the dashboard.
  2. Engineer arrives on site. They open WhatsApp on the phone they already use and work through the EICR question set.
  3. Circuit-by-circuit capture. Each circuit question is answered by text, voice note or photo. Voice notes are transcribed automatically.
  4. Codes flagged live. A C1, C2 or FI code appears on the dashboard at once. The office can act on it the same day rather than waiting for the finished report.
  5. PDF generation. When the engineer marks the inspection complete, the EICR PDF is produced from the data automatically.
  6. Sign-off. The qualifying electrician reviews the PDF and signs.

What it replaces

Paper, and the other apps.

What the engineer sees is just WhatsApp. The same conversation interface they use every day. No app to install, no login to forget, no menus to learn. Each question is a normal message; each reply is a normal reply.

Against paper that means no transcription, no lost notebooks, photos linked automatically to the question they answer, codes flagged in real time instead of next morning, and a full audit trail. Many firms reach us looking for an iCertifi alternative or weighing iAuditor electrical templates, and the difference is simple: those are forms apps your engineer still has to open and learn. Quickler is the EICR app alternative that lives in the chat they already have. For an honest comparison against other tools, see where Quickler fits and where it does not.

What it costs

Only pay for who works.

£20 per active user per month with a £20 monthly minimum, plus a free tier of 20 reports a month, extra dormant users always free. An active user is someone who produced at least one report that month, so you add your whole team and only pay for who actually works, and dormant users are free. Everything is unlimited on a paid account: reports, photos, messages and workflows. There is a free tier of 20 reports a month, up to 10 photos per report, with no card and no trial clock. Paid accounts are billed monthly in arrears by UK Direct Debit.

Rooted in UK compliance, Quickler works anywhere WhatsApp does and is used across English-speaking markets including the UK, Ireland, the United States, Canada, Australia and New Zealand. Quickler works in any country. Full pricing. There is no setup fee. Setup to first live EICR usually takes under a week. Start free.

Questions, answered

Who signs the final EICR?

The qualifying electrician, exactly as on paper. Quickler captures the data and produces the PDF; it does not sign anything itself. Every response, photo and timestamp is stored against the job so the evidence chain is intact.

Does the engineer have to answer every question?

No. The engineer can reply "skip" or "n/a" to any non-required field and move on.

How are photos handled?

Each photo question expects an image attached to the WhatsApp reply. The photo is linked to that question in the record and stored against the job.

Does Quickler need a Twilio account or Meta Business account?

No. Quickler runs the WhatsApp Business API integration on the customer's behalf. The contractor provides only their company details and the engineer phone numbers.

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