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Quickler guide · Quickler Ltd

Inspecting where there is no signal.

Basements, plant rooms, rural sites, tunnels and steel-framed buildings all lose signal. You can keep inspecting. Here is what happens to your messages, and what Quickler does with them when signal comes back.
IN SHORT

Basements, plant rooms, rural sites, tunnels and steel-framed buildings all lose signal. You can keep inspecting. Here is what happens to your messages, and what Quickler does with them when signal comes back.

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The short version
  • WhatsApp holds the messages you send without signal and delivers them when signal returns. Quickler does not need a connection on your phone to sync.
  • Messages that reach Quickler close together, each within 90 seconds of the one before, are treated as one walk.
  • A burst can land out of order. A text uploads faster than a voice note or a photo. Quickler still files them to the right walk.
  • A done sent without signal still counts, once the rest of the burst has arrived.
  • If no message reaches Quickler for 12 hours, the walk is filed as it stands.
Yes. Keep going round.

Your messages wait on your phone. When signal returns they arrive and Quickler treats them as one walk. Nothing is filed until you say done, or until 12 hours pass with no messages.

Keeping going with no signal
Carry on as normalStep 1

Answer by voice note, text or photo as you walk. Your phone holds what it could not send.

Say done when you are doneStep 2

Type or say done at the end of the walk, even if you have no signal yet. A done that reaches Quickler before the rest of your messages is still read as the end of that walk.

Signal returns, the burst arrivesStep 3

WhatsApp delivers the queue. Messages that arrive close together, each within 90 seconds of the one before, are one walk. They may land out of order, and Quickler copes.

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Where signal dropsThe places

Signal drops in the same places on most sites: basements and car parks below ground, plant rooms and lift shafts, rural sites and farm buildings, tunnels and culverts, and steel-framed or heavily screened buildings. A phone with no signal can still take photos and record voice notes. It cannot send them.

Quickler runs in WhatsApp or Telegram, as they already work on your phone. There is no separate app that has to sync, so there is nothing extra to set up for a dead spot.
What to do, step by stepOn site
  1. Carry on as normal. Answer by voice note, text or photo as you walk. Your phone holds what it could not send.
  2. Say done when you are done. Type or say done at the end of the walk, even if you have no signal yet. A done that reaches Quickler before the rest of your messages is still read as the end of that walk.
  3. Signal returns, the burst arrives. WhatsApp delivers the queue. Messages that arrive close together, each within 90 seconds of the one before, are one walk. They may land out of order, and Quickler copes.
  4. Voice notes and photos catch up. Voice notes are written out as they arrive. Photos are placed on the right question once you have said done.
  5. Quickler replies. After each message Quickler sends a status: what is covered, what still needs covering and how many photos it holds. When signal returns, those replies arrive too.
What Quickler does with a late or out-of-order burstQuickler

Burst. Messages from one phone that arrive close together, each within 90 seconds of the one before, are treated as one walk, in whatever order they land. A message from before the last filing never joins a new burst, so an old done cannot close a new walk.

Out of order. A text uploads faster than media, so a done can land before the voice note that starts the Check. When a Check starts, it takes in its whole burst: the voice note, the photos and the early done are all that walk. Quickler uses when each message reached it, not when you wrote it.

Voice notes. A voice note still being written out is waited for, so the Check starts on what you said. A spoken done counts as well as a typed one.

Photos. Photos from a burst stay with the walk they belong to. They are sorted onto questions after the walk, using the answers.
When 12 hours passThe limit

If no message reaches Quickler for 12 hours, a started walk is filed as it stands. It is marked as filed on a time-out, and questions you did not mention are not marked as passed. You are told it was filed after 12 hours with no messages, and that you can send anything else to the same chat.

After a filing, anything you send within 12 hours is judged as an addition to the Record just filed or the start of a new walk. If it is an addition, the Record is updated rather than a second one created.

Quickler keeps every message that reaches it. What it cannot do is receive a message that never leaves your phone, so if you are stuck without signal for 12 hours, the walk is filed with what had arrived.
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