SafetyCulture (iAuditor) does not publish a simple price. It charges per seat, the tiers change, and the number you find online may not be the number you are quoted. Here is what you need to understand before you commit.
SafetyCulture charges per user per month. Each engineer who needs access to iAuditor requires a paid seat. There is a free tier, but it limits the number of inspections per month and restricts functionality in ways that make it unsuitable for ongoing compliance use across a team.
Beyond the free tier, SafetyCulture has historically offered several paid tiers: a premium plan for standard teams, and an enterprise plan for larger organisations with more advanced requirements. Pricing at the enterprise level is typically agreed through a sales process rather than a public rate card.
SafetyCulture's pricing has changed multiple times since the product launched. Any figure quoted in a comparison article may be out of date by the time you read it. For current UK pricing, the only reliable source is safetyculture.com/pricing. Check it directly before making any decision.
The per-seat model compounds quickly as team size grows. For a 10-engineer firm, the monthly bill is 10 times the per-seat rate. regardless of how many of those 10 engineers actually complete inspections in a given month.
This is where the total cost of ownership diverges from the headline price. Consider the realistic scenario:
In this scenario. which is common, not exceptional. you are paying for 10 seats to get the compliance output of 3 to 7 active users. The per-seat model does not discount for non-adoption. The bill is the same whether engineers use the tool every day or never.
The annual cost for a 10-engineer team in this scenario is not just the headline seat cost multiplied by 10 multiplied by 12. It also includes the management time spent chasing engineers to complete their inspections, the compliance risk from incomplete records, and the cost of any remediation work when an audit reveals gaps.
SafetyCulture offers a free plan. It allows a limited number of inspections per month and gives access to a subset of features. For a sole trader running occasional inspections, the free tier may be workable.
For a firm running compliance workflows across multiple engineers, the free tier will hit its limits quickly. The restrictions vary and have changed over time. check the current free tier limits directly on the SafetyCulture pricing page before assuming it covers your use case.
The free tier is also limited in terms of export, reporting, and integrations. which are often the features that justify the subscription for a business user.
Per-seat pricing and per-firm pricing produce very different numbers as team size grows. This table illustrates the structure. not specific SafetyCulture prices, which change, but the principle:
| Team size | Per-seat model (illustrative) | Quickler per-firm pricing |
|---|---|---|
| 1 engineer | 1× seat rate | £50/mo (up to 1 eng, 3 workflows) |
| 4 engineers | 4× seat rate | £100/mo (up to 4 eng, 5 workflows) |
| 10 engineers | 10× seat rate | £140/mo (up to 12 eng, 8 workflows) |
| 25 engineers | 25× seat rate | £300/mo (up to 30 eng, 10 workflows) |
The per-firm model means adding a new engineer to the team does not change the monthly bill. as long as you remain within the plan's limit. For growing SMEs, this is a material difference in how costs scale.
This is the cost that does not appear in any pricing comparison, and it is often the largest one.
The per-seat model assumes that every seat is used. In reality, inspection software adoption rates in field service firms are frequently lower than the person who bought the software expects. Engineers in the field have full days. Adding a new tool to their workflow is friction. When the friction is high enough, the tool does not get used.
With a per-seat model, you pay for those unused seats every month. The compliance records are not completed. and you are still paying for the privilege of that failure.
Low adoption is not a moral failing by the engineers. It is a product-market fit problem. The engineers' existing behaviour. using their phone, using WhatsApp, using voice notes. is not aligned with the new tool's required behaviour of downloading an app, logging in, and navigating a form. When the required behaviour changes are large, adoption suffers.
The price question is not the most important question. The price question matters, but it is downstream of a more important one: will your engineers use it?
A tool that costs more per month but is used consistently is cheaper than a tool that costs less but sits unused. The compliance records that exist are worth more than the compliance records that do not exist. The audit that goes smoothly is worth more than the one that finds gaps.
Before you evaluate price, evaluate adoption risk. Ask: what does this tool require of an engineer on their first day? What does it require of them on a routine job, six months in? If the answer involves an app download and a new login, the adoption risk is real and should be priced into your decision.
SafetyCulture (iAuditor) charges per seat. Their pricing has changed over time and varies by tier. For the most accurate current figures, check their pricing page directly at safetyculture.com. As a broad guide, UK teams should budget for a per-user monthly fee that rises significantly as engineer headcount grows.
SafetyCulture offers a free tier with limited features. typically capped on the number of inspections per month and with restricted functionality. For ongoing compliance use with multiple engineers, the free tier is not sufficient and a paid plan is required.
The hidden cost is paying for seats that engineers do not use. A 10-engineer team that pays for 10 seats but sees only 3 engineers completing inspections regularly is paying full price for 70% non-adoption. The per-seat model means you pay whether the tool is used or not.
Quickler charges per firm, not per seat. The £140/mo plan covers up to 12 engineers and 8 workflows. For a 10-engineer team on iAuditor's paid tier, the monthly cost is likely to exceed this depending on the SafetyCulture plan. Crucially, Quickler's cost does not increase when a new engineer joins the team, up to the plan limit.
Quickler is £140/mo for up to 12 engineers. Add an engineer, pay nothing extra.