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Nursing homes · Ireland

HIQA compliance software for Ireland.

Q: How much does quickler cost for a care setting?

Quickler is 20 pounds per active user a month, where an active user is someone who completed at least two workflows that month, with a 20 pound minimum, dormant users free, and pricing is available in euro. There is a free tier of 20 reports a month and up to 10 photos per report, no card and no trial clock. A team with several occasional filers often pays far less than a per-seat tool.

An Irish nursing home or residential care setting keeps mock inspections, medication management, infection prevention and control, safeguarding, falls and moving-and-handling, premises and fire safety, nutrition, care planning and governance on a recurring cycle, all judged against HIQA and the National Standards for Residential Care Settings for Older People. Quickler runs each as a WhatsApp workflow your staff already know how to use, and gives the provider one dashboard across every centre. No app to install, and your records stay on EU servers under GDPR.

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Free forever: 20 reports a month. No card, no trial clock. Pricing available in euro.

The point

An Irish care setting is measured against HIQA.

In Ireland the regulator is HIQA, the Health Information and Quality Authority, not CQC, which applies in England only, and not the Care Inspectorate, which applies in Scotland. HIQA registers and inspects designated centres, which include residential care settings for older people, the nursing homes, and residential services for people with disabilities. A provider is measured against the National Standards for Residential Care Settings for Older People in Ireland and the Health Act 2007 and the associated regulations. So compliance software for an Irish care setting is really evidence software: it captures each recurring audit and the proof behind it, so an inspection confirms what you already know rather than surprising you.

One platform, every recurring check

What an Irish care setting runs on it.

Self-assessment

HIQA self-assessment walk

Walk the centre against the areas an inspector looks at and record your own judgement honestly, before an announced or unannounced visit rather than after it. A registered provider must be able to demonstrate ongoing compliance, not just at inspection.

Medication and IPC

Medication management and infection control

Fridge and room temperatures, controlled drugs storage, stock and expiry, plus hand hygiene, PPE stock and cleaning standards. HIQA and the National Standards expect safe medication management and effective infection prevention and control.

Safety and protection

Safeguarding, falls, premises and fire

Safeguarding and protection, falls and moving-and-handling, hoists under the relevant examination regime, premises and fire safety, each finding tied to a photo and an owner.

How it works

Each recurring audit becomes a WhatsApp workflow.

Build a workflow for a medication management check, an infection prevention and control walk or a whole standards area. The person in charge or a nominated staff member walks the centre and answers each prompt in WhatsApp with text, a voice note or a photo, tied to the standard or regulation it evidences. The centre records its own honest judgement against each area, and each finding becomes an action in the improvement plan with an owner and a date. A provider running several designated centres sees each one's self-assessment position on a single dashboard.

A manager's round, start to finish

How a Monday round becomes evidence.

1
The prompt arrives in WhatsApp
On the schedule you set, the person in charge or a nominated staff member gets the first prompt in their own WhatsApp. Nothing to open, nothing to log in to.
2
They answer as they walk the centre
Against each check they reply with a short message, a voice note, or a photo of what they see. The medication fridge temperature, the missing wet-floor sign, the wedged fire door, the care plan they reviewed. Captured on the day, not remembered on Friday.
3
The evidence writes itself
Quickler transcribes the voice notes and structures every answer against the standard or regulation it evidences, with the photo tied to the finding, timestamped and dated.
4
Each gap becomes an action
A weak area becomes an action with an owner and a date, so self-assessment is a live improvement plan, not a filed judgement. A provider over several centres sees each one's position on one dashboard.

Run compliance on WhatsApp

No app install. No training.

Your staff already use WhatsApp. The workflow arrives in their existing chat, the report and improvement plan generate themselves, and setup to first live workflow usually takes under a week. Records stay on EU servers under GDPR. Quickler is not a care record or eMAR system and does not hold resident care data.

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Search for HIQA compliance software and many results are English tools built around CQC. An Irish nursing home or residential care setting answers to HIQA, the Health Information and Quality Authority, is registered and inspected as a designated centre, and is measured against the National Standards for Residential Care Settings for Older People in Ireland and the Health Act 2007 and the associated regulations. Software that assumes the English or Scottish system quietly steers an Irish provider towards the wrong evidence.

This page sets out the recurring audits an Irish care setting actually keeps on top of, expressed against HIQA and Irish law, and how quickler runs each as a WhatsApp workflow with no app. It also states plainly what quickler is not. For the wider Irish picture and the EU data-residency answer, see field compliance software for Ireland. For the equivalents across the water, see care home compliance software UK and care home compliance software Scotland.

The short version

In Ireland the regulator is HIQA, the Health Information and Quality Authority. CQC applies in England only and the Care Inspectorate in Scotland only, so the framework, the judgements and the law are different.
HIQA registers and inspects designated centres, which include residential care settings for older people, the nursing homes, and residential services for people with disabilities.
A centre is measured against the National Standards for Residential Care Settings for Older People in Ireland, and for disability services the National Standards for Residential Services for Children and Adults with Disabilities. Always work from the current published version.
Older people's services rest on the Health Act 2007 and the associated regulations. HIQA reports compliance judgements against each standard or regulation, for example whether a centre is compliant, substantially compliant, or not compliant. Check current HIQA guidance for the exact terminology.
Inspections can be announced or unannounced. A registered provider must be able to demonstrate ongoing compliance, not just at inspection, and must submit information to HIQA and notify certain events.
The recurring audits, medication management, infection prevention and control, safeguarding, falls and moving-and-handling, premises and fire safety, nutrition, care planning, and governance and staffing, are the evidence behind those judgements.
Quickler runs each audit as a WhatsApp workflow, with one dashboard across your centres. No app, no login. Records stay on EU servers under GDPR.
Quickler captures audit and evidence. It is not a care record, eMAR, care management or clinical system, and holds no resident care data.

The framework

What compliance looks like for an Irish care setting

HIQA assesses an Irish designated centre against the National Standards for Residential Care Settings for Older People in Ireland, which set out what people should expect from their care, together with the Health Act 2007 and the associated regulations made under it. HIQA reports compliance judgements against each standard or regulation, describing in general terms whether a centre is compliant, substantially compliant, or not compliant with a given requirement. This is not a numeric grade scale. Check the current published HIQA guidance for the exact terminology it uses.

Keeping on top of compliance means running that same assessment on yourself, continuously and honestly, through the recurring audits below, so you find the gaps an inspector would find while there is still time to close them. A registered provider must be able to demonstrate ongoing compliance, not only on the day of an announced or unannounced visit. Always work from the current published National Standards and regulations, as HIQA updates its guidance, and treat this page as general information, not regulatory advice.

What has to be kept

The recurring audits an Irish care setting carries

These are the recurring areas most Irish nursing homes and residential care settings structure their compliance around. Each is evidence behind a standard or regulation, and quickler runs each as its own workflow so the record is captured on the day and dated.

Self-assessment. A dry run against the areas an inspector looks at before an announced or unannounced visit, recording your own honest judgement. See the wider Irish framing in field compliance software for Ireland.
Medication management. Fridge and room temperatures, controlled drugs storage, stock and expiry. HIQA and the National Standards expect safe medication management. See the medication storage audit.
Infection prevention and control. Hand hygiene, PPE stock, cleaning standards and the environment. See the IPC audit for care homes.
Safeguarding and protection. A periodic review that referrals, records and staff awareness are where they should be, in line with the national safeguarding approach and HIQA's expectations. See the safeguarding audit.
Falls and moving-and-handling. Falls patterns, safe transfers, and hoists under the relevant thorough examination regime.
Premises and fire safety. Escape routes, fire doors, alarms and the general condition of the premises, captured as an environment check rather than a fire risk assessment.
Nutrition and hydration. Meals, choice, and support with eating and drinking, checked against the National Standards.
Care planning. A structured check that care plans are current and person-centred, recording that the review happened without copying the plan into quickler.
Governance and staffing. A live matrix of who is trained, who is due, who has had supervision, and that governance arrangements are in place.
Notifications and incidents. Incident capture with photos. Certain events are notifiable to HIQA, and a provider must submit information as required. Always work from the current published regulations.

The audit map

Each HIQA area, what it looks at, and where the evidence sits

This is the recurring set at a glance: the HIQA area, what it looks at, the evidence quickler captures, and the self-assessment note you record against it. Always work from the current published National Standards and regulations for the authoritative expectations, and check current HIQA guidance for the exact compliance terminology.

HIQA area	What it looks at	Evidence quickler captures	Self-assessment note
Medication management	Fridge and room temperatures, controlled drugs storage, stock and expiry	Temperature reading, photo of the store, dated finding	Your own honest judgement against the standard
Infection prevention and control	Hand hygiene, PPE stock, cleaning standards, the environment	Photo of the area, observation against the standard	Your own honest judgement against the standard
Safeguarding and protection	Referrals, records and staff awareness	Observation that referrals and records are in order	Your own honest judgement against the standard
Falls and moving-and-handling	Falls patterns, safe transfers, hoists and equipment	Note that the equipment examination is in date, photo of equipment	Your own honest judgement against the standard
Premises and fire safety	Escape routes, fire doors, alarms, condition of the premises	Photo of a wedged door or blocked exit, dated observation	Your own honest judgement against the standard
Nutrition and hydration	Meals, choice, support with eating and drinking	Photo and observation against the standard	Your own honest judgement against the standard
Care planning	Care plans are current and person-centred	Note THAT the plan was reviewed, not the plan itself	Your own honest judgement against the standard
Governance and staffing	Who is trained, who is due, who has had supervision, governance arrangements	Observation against the matrix, dated	Your own honest judgement against the standard

Each self-assessment note feeds your ongoing self-assessment, and each gap becomes an action in the improvement plan with an owner and a date.

How quickler helps

Each audit as a WhatsApp workflow

Quickler turns a recurring audit, or a whole standards area, into a workflow that runs over the WhatsApp Business API. The person in charge or a nominated staff member walks the centre and answers each prompt in their existing WhatsApp chat, with text, a voice note or a photo tied to the standard or regulation it evidences. The centre records its own honest judgement, and the report generates automatically.

Every finding becomes an action in the improvement plan with an owner and a date, so self-assessment becomes live improvement work rather than a document filed until the next inspection. A provider running several designated centres sees each one's self-assessment position on a single dashboard, so a regional or provider-level view is one screen rather than a stack of spreadsheets. Records stay on EU servers in Germany under GDPR, so nothing leaves the EU.

Scope, honestly

The audit and evidence layer, not the care record

Quickler audits the environment, the premises and the process, and turns each finding into an action with an owner and a date. It is not a care records system, it is not an eMAR, and it is not a clinical record of any resident. It does not hold care plans or medication administration rounds, and it does not perform statutory examinations such as lifting-equipment thorough examinations or the fire risk assessment.

For medication and care plans, quickler records that the check was done and captures the evidence, without copying a resident's personal or clinical data into quickler. Those records stay in your care planning and eMAR system, which remains the single source of truth for anything clinical. When we say quickler runs a medication management check, we mean the storage conditions, temperatures and stock, not the administration of any drug to any resident. Quickler is the audit and evidence layer that sits alongside the care system.

Quickler is not affiliated with or endorsed by HIQA, and whether your evidence satisfies an inspection is a judgement for you and your inspector.

Pricing

You only pay for who works

Quickler is £20 per active user per month with a £20 monthly minimum, plus a free tier of 20 reports a month, extra dormant users always free. An active user is someone who completed at least two workflows that month, so you add every manager, nurse, care worker and bank worker across the provider and only pay for who actually files. Dormant users are free, and pricing is available in euro. The free tier gives you 20 reports a month and up to 10 photos per report, with no card and no trial clock, so a single centre can trial its recurring audits before paying anything.

For an Irish care buyer

The questions a manager asks before switching

Choosing software for a regulated centre is a careful decision. Here are the honest answers to what Irish care managers ask us first.

Where is our data held, and who owns it? Your centre is the data controller and Quickler is your processor, acting on your instructions under GDPR. Records are held on EU servers in Germany, so nothing leaves the EU, which keeps the data-residency answer simple for an Irish provider. You can ask us to export or erase records by emailing hello@quickler.co.

Will it actually satisfy HIQA? Quickler gives you clean, dated, photo-backed evidence that your audits and self-assessment were carried out, which is what a scrutiny process looks for. It does not award or guarantee a compliance judgement, and we are not affiliated with or endorsed by HIQA. Whether your evidence satisfies an inspection is a judgement for you and your inspector.

Our staff are not all confident with technology. That is the point of running it in WhatsApp. There is no app to install and no login to remember. If a staff member can send a WhatsApp message, a voice note or a photo, they can complete a Quickler check. Nothing new to learn.

Is it a care records system? No, and we are clear about that. Quickler is the audit and evidence layer. It sits alongside your care management or eMAR system, which stays the single source of truth for anything clinical. You do not move resident care data into Quickler.

What does it cost to try? Nothing to start. The free tier is 20 reports a month with no card and no trial clock, and pricing is available in euro, so you can run a real audit on your own centre before deciding.

Questions, answered

What is HIQA compliance software?

It is software that helps an Irish nursing home or residential care setting keep on top of the recurring audits behind a HIQA inspection: medication management, infection prevention and control, safeguarding, falls and moving-and-handling, premises and fire safety, nutrition, care planning and governance, all self-assessed against the National Standards for Residential Care Settings for Older People in Ireland and the Health Act 2007 and the associated regulations. Quickler does this as WhatsApp workflows with one dashboard across your centres, and records held on EU servers under GDPR. It is not a care record or clinical system and holds no resident care data.

Is this the same as CQC or Care Inspectorate compliance software?

No. CQC applies in England only and the Care Inspectorate in Scotland only. In Ireland the regulator is HIQA, the Health Information and Quality Authority, which registers and inspects designated centres against the National Standards for Residential Care Settings for Older People in Ireland and the Health Act 2007 and the associated regulations, so the evidence an Irish provider needs is different. See our care home compliance software UK and Scotland guides for those systems, and the five regulators, one job essay for the wider picture.

How does HIQA judge a centre, and does quickler award a grade?

HIQA reports compliance judgements against each standard or regulation, describing in general terms whether a centre is compliant, substantially compliant, or not compliant with a given requirement. This is not a numeric grade scale, so always check current HIQA guidance for the exact terminology. Quickler does not award or guarantee any compliance judgement. It records your own honest self-assessment and the evidence behind it, so a real inspection confirms what you already know.

Does quickler replace our care records or eMAR system?

No, and it is not meant to. Quickler is the audit and evidence layer. For medication and care plans it records that the check was done and captures the evidence, without copying a resident's personal or clinical data into quickler. Care plans, medication administration records and personal care logs stay in your care planning system, which remains the single source of truth. Quickler is not a care record, care management, eMAR or clinical system.

Where is our data stored, and is it inside the EU?

Records are held on EU servers in Germany and handled in line with GDPR. Nothing leaves the EU, which keeps the data-residency answer simple for an Irish provider. Your centre is the data controller and Quickler is your processor, acting on your instructions.

How much does quickler cost for a care setting?

Quickler is £20 per active user a month, where an active user is someone who completed at least two workflows that month, with a £20 minimum, dormant users free, and pricing is available in euro. There is a free tier of 20 reports a month and up to 10 photos per report, no card and no trial clock. A team with several occasional filers often pays far less than a per-seat tool.

Is quickler affiliated with HIQA?

No. Quickler is not affiliated with or endorsed by HIQA, and whether your evidence satisfies an inspection is a judgement for you and your inspector. This page is general information, not regulatory advice, and you should always work from the current published National Standards and regulations.

Related guides

Care and CQC